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In The News

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Upside Group Newsletter

USG is comprised of franchising professionals from all aspects of franchising. In our periodic newsletter we share our perspectives on various topics including franchise sales, franchise operations, administrative techniques, franchise relations, franchise industry trends, marketing and advertising and counterpoint where we review other articles and trends and offer an alternate point of view. In each addition we highligh a key vendor, a current client and we answer your questions and respond to your comments in the Larry Listens column.

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Upside Group Press Releases

Nov. 2, 2011
Five Steps to Set Expectations From the Start
by Mario Altiery
Franchising World Magazine | November 2011

“It is important to set clear expectations from the start of your relationship then follow through as closely as possible as the relationship progresses.  IN a franchise relationship, expectations may be forming even prior to the first conversation with a new franchise prospect, therefore it is important to determine key expectations and then start defining them early on...”

Oct. 26, 2011
Mario Altiery, USG President, Co-Authors Legal Paper Presented at the 2011 ABA Forum on Franchising
by Nicole Petrossi

Upside Group representatives recently attended the upcoming ABA Forum on Franchising.  USG President, Mario Altiery, co-authored a paper titled, "Use of Consultants and Paralegals in Franchising: Are you Aiding and Abetting the Unauthorized Practice of Law?" with Baeta Krakus of Greensfelder, Hemker & Gale PC, and Warren Lee Lewis of Akerman Senterfitt, LLP.

Download: "The Use of Consultants and Paralegals in Franchising: Are You Aiding and Abetting the Unauthorized Practice of Law?"

Apr. 28, 2011
Upside Group Founder and President, Mario Altiery, Earns CFE at 2011 IFA Convention
by Nicole Petrossi

International Franchise Association – Annual Convention, February 2011
“The IFA celebrated Upside Group President, Mario Altiery and the 140 franchise executives who received their CFE at the 2011 IFA Convention in Las Vegas...”

Jul. 1, 2010
Lead Generation and Her Sisters: A Close Family
by Mario Altiery
Franchising World | July 2010

“Pay close attention to lead generation’s ‘sister’ processes: creating a franchise profile and lead follow-up procedures. ...”

Jan. 8, 2010
Upside Group Franchise Consulting Hosts Unique Arizona Franchise

Yahoo News | January 8, 2010

“Upside Group Franchise Consulting, based in Scottsdale, AZ, is pleased to be hosting the first Franchise Business Network Event of 2010 on January, 19 at Historic Monti’s La Casa Vieja in Tempe, AZ. ...”

Jan. 8, 2010
Why So Objectionable? Overcoming a prospect’s ‘no’ can be as easy as one, two, three

Franchise Times | January 2010

“Selling franchises was never an easy task, but now the economy just seems to be piling on. It used to be that you’d get a prospect on the phone, answer a few questions, send out some information on the company, wrap it all up with a decent discovery day and poof: new franchises. ...”

Oct. 26, 2009
Mysterious Call 1 with new Franchise Prospects

Franchise Gator | October 26, 2009

“At Upside Group when we are speaking to franchisors or performing training or coaching sessions for clients we often find controversy surrounding the proper methods of franchise prospect follow up. ...”

Oct. 16, 2009
Mario Altiery - Upside Group Webinar on Franchise Gator
by Mario Altiery
Franchise Gator | October 16, 2009

“I want to thank Mario Altiery for being a tremendous source of knowledge these past few years. In case you are not aware, Mario was the presenter on our first webinar, found at www.franchisegator.com/webinar, titled Hard Hitting Tools For More Effective Selling. ...”

Oct. 17, 2008
Consultant helps people cope with franchising maze
by Linda Obele
Phoenix Business Journal | October 17, 2008

Franchising can be a messy business. Just ask Mario Altiery. Altiery heads Upside Group, a Scottsdale-based franchise marketing consulting firm he founded in 2002 to “help people work through the quagmire of franchising.”

“Franchising is an intuitive model that makes sense,” he said. “But whatever industry the individual was in, it didn’t give them experience at being a franchisor. I’m an entrepreneur who helps other entrepreneurs get their businesses up and running.”

Jun. 30, 2008
Don’t make excuses - selling in today’s Franchise environment!
by Mario Altiery
Franchise Help | Vol. 10, Issue 6, Part 2, June 2008

"A craftsman never blames his tools. But when it comes to selling franchise units, both mature and start-up franchises are falsely blaming the “junk” quality of portal and web-based leads for poor numbers. There is healthy growth in all segments of franchising. The change we are seeing is that we are fat cat franchisers who want something for nothing and are making excuses for our own flawed sales process."

Jun. 5, 2008
Making Sales or Making Excuses
by Mario Altiery
Franchising World

"A craftsman never blames his tools. But when it comes to selling franchise units, increasingly both mature and start-up franchises are falsely blaming the "junk" quality of portal and Web-based leads for their poor numbers."

Mar. 12, 2008
Tips for selling a franchise territory
by Kathleen Ryan O’Connor
CNN Money

"If that doesn’t net you good prospects, consider a business broker. He or she will help you sell the territory for a commission.

Mario J. Altiery, president of the Upside Group, a Scottsdale-based franchise consulting firm, says it’s important for your marketing plan to capitalize on whatever natural strengths your position may have. Exclusive territorial rights? Make sure your materials say that up front. National, respected franchisor? Also great to note. He also recommended finding out from the company, if you can, who owns the abutting territorial rights.

'They might have interest in adding those locations,' he said."

Feb. 10, 2008
Are you on top? Making your web site SEO savvy
by Mario Altiery

"Search Engine Optimization (SEO) is the art and science of balancing technical and marketing skills to produce a well thought out website that is search engine-friendly, ranks well for specific keywords and phrases, and is tailored to your target market."

Nov. 8, 2007
Surveying franchise success

QSRWeb.com

"Mario Altiery, president of the Scottsdale, Ariz.-based franchise consulting firm The Upside Group, takes a harder line when it comes to franchise profiling ..."